Privacy Policy

This Privacy Policy explains how Roofflow Renovation & Construction Sdn Bhd (“Roofflow”, “we”, “us”) handles personal information collected through roofflow.pro and our day-to-day dealings with enquiries and clients. We follow the principles of Malaysia’s Personal Data Protection Act 2010 (PDPA).

Information we collect

We only collect what we need to respond to you and deliver our services:

• Contact details you provide — name, email, phone number.
• Project information you share, such as property type, location and scope.
• Basic technical data from your visit, like browser type and pages viewed.

How we use it

Your information is used to reply to enquiries, prepare quotations, schedule site visits, deliver contracted work, and keep you updated on your project. We may also use aggregated, non-identifying data to improve our website.

Sharing

We do not sell your personal data. We share it only with trusted partners — such as specialist trades or engineers — where it is necessary to deliver your project, and only to the extent required.

Data retention

We keep enquiry and project records for as long as needed to serve you and to meet legal or accounting obligations, after which they are securely deleted or anonymised.

Security

We apply reasonable organisational and technical measures to protect your data against loss, misuse and unauthorised access. No online transmission is ever completely risk-free, but we take safeguarding seriously.

Your rights

You may request access to, correction of, or deletion of your personal data, and you can withdraw consent to marketing at any time. Contact us at [email protected] to make a request.

Contact

Roofflow Renovation & Construction Sdn Bhd, D-3-08, Sunway Velocity Designer Office, Lingkaran SV, Cheras, 55100 Kuala Lumpur. Email [email protected] or call +60 11-2735 4820.